Note: you can't delete trading records, deposit and withdrawal records, and P2P order records.

Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.

Example: When you deposit or withdraw crypto from your account, it will be recorded here. To download your funding history, please follow these steps: Select Funding history from the menu bar to view your funding history Note: funding history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full funding history file.

When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc.

Crypto mining Mining Payout Statement Shows mining rewards Mining Monitor Screenshots Must be from recognized platforms (For example: 2Miners, Nanopool) Equipment Purchase Receipt Shows ownership of mining hardware Tax Document Shows mining income claims Others Proves mining operation Sale of assets (non-digital) Brokerage Account Statement Shows the sale of securities Sale Record Shows official transaction records Legal Professional Letter Shows asset sale details (For example: Lawyer's confirmation

Select three dots at the top right > Select Withdrawal history to view withdrawal records for the past 90 days. On the Web: 1. Select Assets > Withdraw 2. Go to All withdrawals to view or download withdrawal records for the past year. If you need to view withdrawal records older than one year, you can download your funding history on the web. Learn more: How do I download my account statements?

How far back is the historical record of Crypto PnL analysis? The historical data is recorded from November 6, 2020. Cryptos held before this date and not sold will be calculated at the price of 00:00 on November 6, 2020.10. What are the average cost price and cumulative cost price? The cumulative cost price includes both unrealized PnL and realized PnL when calculating returns.

This allows you to record various files on the Ethereum mainnet as long as the file size doesn't exceed 96 KB. This protocol essentially involves adding memo information, in hexadecimal characters, within transactions completed on the blockchain. As a result, the information you recorded can't be changed and is protected by the Ethereum network's security features.2. How do I use EVM Inscriptions?

Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.

Your API key will remain unchanged.Data updates Some data, such as asset analysis, PNL, fee levels, and transaction records, may take 24 to 48 hours to fully update after the change.Account statements and history Generating or downloading account statements, trading history, and funding history will become available 48 hours after the update.Broker platforms Your authorizations to broker platforms and Fast API will be reset during the system update.

If our platform shows that the withdrawal has been transferred out, but the other platform indicates that it hasn't arrived, these might be the reasons and how you should deal with it: Block not confirmed, please be patient: After the digital asset withdrawal is recorded on the blockchain, we recommend providing the hash value to the receiving platform for tracking.

Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure. Compliance officer: If your institution has a compliance department, the compliance officer can assist with regulatory compliance matters and confirming institution classification.

Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.

Select Record on the Portfolio page to view your convert transaction5. Why can't I find the crypto I want to convert? You can only see the currently supported crypto in the Convert field. If you can't find your desired crypto, it may not be supported at the moment.6. Can I convert my crypto to cash using this Convert feature? No, the Convert feature is designed exclusively for swapping one crypto for another (for example, Bitcoin to Ethereum).

If you made a deposit or withdrawal on our platform and the transaction status shows “completed” on your OKX account, but you’re still having issues, please check the following: Verify your transaction on blockchain explorer Copy the transaction hash (TxID) from your OKX transaction record. Paste it into the relevant blockchain explorer (for example, https://etherscan.io/ for Ethereum) to view the real-time status.