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Managing RFQs on the RFQ board
What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise...Published on 30 Jun 2022Updated on 10 Sept 2025FAQ17Scan to Pay FAQ
They are subject to change and may vary.How do I use the 'Scan to Pay' feature? Navigate to Pay mode within your OKX app. Select Get Started, then Activate Pay to create your Pay wallet. For more details, please refer here. Once done, you can start using Scan to Pay.Published on 16 Sept 2025Updated on 12 Feb 2026FAQ1Pay Account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, an OKX exchange account and a completion of identity verification are required to create a Pay account.What can I do with my Pay account? Pay your contacts (friends and family) with USDC or USDT in Pay.Published on 16 Sept 2025Updated on 3 Dec 2025FAQManaging RFQs on the RFQ board (creator)
Live RFQsQuotes for your RFQ If your live RFQ has received a quote from any market makers, you’ll be able to view both the buy and sell price, as well as the spread in basis points (bps) between the two prices. By default, makers have to provide a two-way quote as they don’t know which direction you want to execute in. If there’s more than one quote for your RFQ, there will be a two-dotted line...Published on 7 Mar 2024Updated on 1 Apr 2025Product documentationRules on Managed Trading Sub-accounts
What is a managed trading sub-account A special sub-account type where investors entrust their sub-accounts to trading teams It can guarantee the asset safety of investors and the strategic safety of trading teams, and both parties can enjoy a better VIP rate during the binding periodWhat types of users are suitable for creating managed trading sub-account Users suitable for creating managed trading sub-account are below: Investors create multiple managed trading sub-accounts and authorize differentPublished on 4 Apr 2023Updated on 11 Apr 2025Product documentationSystem Liquidation Mechanism
To improve the transaction efficiency of liquidated futures/swaps positions, with no effect on the market liquidity, OKX develops the following methodology1.Glossary a.Forced-liquidation Price: When the mark price reaches the forced-liquidation price and a user’s margin is lower than the required level, force-liquidation will be triggered. b.Bankruptcy Price: The price at which a user loses all...Published on 26 Apr 2023Updated on 17 Nov 2025Product documentationManaged Trading Sub Account Feature on OKX
should Protect your trading strategies from investors Enjoy better VIP rates when more managed trading sub accounts are linked (Higher Volume) One platform to manage all their clients' funds Rules on Managed Sub Accounts Refer here (Rules on Managed Sub Accounts)Creation and Processes of Managed Trading Sub Accounts Refer here (Step by Step Guide of Managed Trading Sub Accounts)FAQGeneral Questions: 1.Published on 1 Jun 2023Updated on 1 Apr 2025Product documentationOKX Enhanced Liquidity Program
Note: OKX reserves the right to restrict users from accessing or taking liquidity provided through the Enhanced Liquidity Program (ELP), without prior notice and without liability. Such restrictions may be applied on a temporary or permanent basis, based on factors including but not limited to market conditions, regulatory requirements or risk management considerations.Published on 26 Nov 2025Updated on 13 Jan 2026Product documentationGoogle Pay – Additional Terms
Permitted Data Use We use Google Pay token data solely to complete the transaction, manage risk, and satisfy legal obligations. Aggregated or anonymised analytics may be used to improve our services. Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted. If you relocate, you must delete the token and re-enrol once your new address is verified.Published on 8 Aug 2025Updated on 3 Oct 2025FAQ11Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on 8 Aug 2025Updated on 3 Oct 2025FAQ10Dual Investment VIP program
To ensure a better user experience, Dual Investment VIP program will be integrated into OKX platform’s VIP program. Starting from June 17, when you subscribe to Dual Investment, you’ll enjoy boosted Dual Investment rates if you’re an OKX VIP. Your exact rates will be determined by your OKX VIP level.Published on 17 Jun 2025Updated on 25 Nov 2025AnnouncementsWhat's OKX Affiliate Program?
OKX reserves the right to modify or discontinue the affiliate program and modify the terms at any time and for any reason without prior notice.Published on 27 Sept 2023Updated on 2 Apr 2026FAQ3,208What's the P2P Merchant Program?
The Merchant Program is specially curated for the community of experienced crypto P2P users who are set to provide crypto liquidity in the marketplace. Merchants get to enjoy zero fees when they trade, and the higher tier you're at, the more benefits you'll reap.What are the available tiers in Merchant Program?Published on 5 Sept 2023Updated on 25 Feb 2026FAQ598P2P Advertiser Program 2023
Stay tuned for more benefits to come for our OKX P2P Advertiser Program! OKX February 20, 2023 (UTC)Published on 21 Feb 2023Updated on 17 Nov 2025AnnouncementsOKX to upgrade the asset system
To optimize our services and user experience, OKX will conduct an asset system upgrade from 6:30-6:40 am UTC on Jan 25, 2024. The 10-minute upgrade timing may vary based on actual circumstances. The following features will be unavailable during this upgrade: deposits, withdrawals, transfers, Convert, financial products (Simple Earn, Structured Products, On-chain Earn, Loan), Buy with card, P2P trading, red packets, mystery boxes, etc.Published on 23 Jan 2024Updated on 17 Nov 2025Announcements